Potholes.co.uk is committed to maintaining your confidence and trust with respect to the information we collect from you. This privacy policy sets forth what information we collect about you, how we use your information and the choices you have about how we use your information.

 

Collection of Information Through Use of Cookies

This Site collects information regarding your use of the Site through the use of "cookies." Cookies are anonymous, unique alphanumeric identifiers sent to your browser from a web site's computers and stored on your computer. The type of information we collect as a result of a cookie being stored on your computer includes the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; and click stream data, including date and time, cookie number and content you viewed or searched for on the Site.

We use "session" cookies to collect information about your use of the Site and so that you may view articles, post in the forums and browse from page to page. These cookies are temporary and are deleted when you leave the Site. We use "persistent" cookies to allow for automatic login, give you a more personalised browsing experience, and help you navigate the Site more efficiently.

We collect and use, and may from time to time supply third parties with, this information only as anonymous, aggregated user data for the purposes of usage analysis, quality control and improving the Site.

You can prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser's preferences menu. If you choose to disable cookies altogether, you can use the Site but will not be able to register, login to the Site with a personal User Name and Password, or make use of the advanced personalisation features of the Site, although the basic features and functionality offered to unregistered users of the Site will be possible to use.

 

Collection and Registration of Personal Information

We request users of the Site to provide personal information to use certain features of the website. The information collected from a user is strictly voluntary and may include contact information such as the user's name, e-mail address, telephone and postal address.

In order to access certain content and to make use of the full functionality and advanced personalisation features of the Site such as to post in the forums, we ask you to register and obtain a personal User Name and Password. You may be prompted to register when you:

  1. Choose the "Register" link from the home page or login screens

  2. Post on one of the forums

The information collected from the registration form that is presented to users when they choose to register may include contact information, such as the user's name, e-mail address, postal address, country, telephone number and work setting ("Registration Information"). The Registration Information is linked directly to a personal User Name and Password chosen by the user and can only be retrieved by supplying the correct User Name and Password that is linked to that profile.

 

How Personal Information Is Used

We use the personal information that you provide for such purposes as:

  1. Completion and support of the activity for which the information was provided, such as allowing access to one of the Site services, processing or fulfilling a competition entry, or responding to your requests or enquiries;

  2. Web site and system administration, such as for the technical support of the Site and its computer system, including processing computer account information, information used in the course of securing and maintaining the Site, and verification of Site activity by the Site or its agents;

  3. Tailoring or customising content or design of the Site during a single visit to the Site and individualised personalisation of the Site on repeat visits;

  4. Research and development to enhance, evaluate and improve the Site and our services;

  5. Pseudonymous analysis to create a profile used to determine the habits, interests or other characteristics of users for purposes of research, analysis and anonymous reporting; and

  6. Communicating with you about changes or updates to the Site and our services and, with your consent, special offers, promotions or market research surveys.

 

Disclosure of Personal Information to Third Parties

Access to your personal information is restricted to our employees, agents, representatives and service providers, such as our data processing operations, for the purposes set forth above.

We will not disclose any personal information without your consent except: in response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law; and if we are acquired by or merged with another company.

 

Retention of Personal Information

We retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data by contacting us at feedback@potholes.co.uk.

 

Our Commitment to Data Security

We recognise that your privacy is important to you, and therefore we endeavor to keep your personal information confidential. The personal and demographic information about each user is stored on servers that are behind a firewall and physically housed within a secured data center. Furthermore, our internal practices help protect your privacy by limiting employee access to and use of personal information. However, we do not represent, warrant, or guarantee that your personal information will be protected against unauthorised access, loss, misuse, or alterations, and do not accept any liability for the security of the personal information submitted to us nor for your or third parties' use or misuse of personal information.

 

About This Privacy Policy

The foregoing is the current privacy policy of the Site. We reserve the right to change this policy at any time without notice. Any changes to this policy will be posted on this web page. Our policy does not create a contract or any legal rights.

This privacy policy applies solely to the information you provide while visiting this Site. The terms of this privacy policy do not govern personal information furnished through any means other than this Site (such as via telephone or postal mail).

This Site may contain links to other web sites that are beyond our control. Other web sites to which you link may contain privacy policies that are different from this privacy policy. We encourage you to check the privacy policy of each web site you visit before submitting any information to them.